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13/10/2000
ANITA
RODDICK
Combining
business success with conscience and vision - Body Shop International
is now a major promoter of human rights.
A
number of years ago Anita Roddick - founder of Body Shop International
published her autobiography – ‘Body and Soul’. If one quote within
it could typify its author, it is perhaps this: ‘Show me a company
with itzy-bitzy vision and I’ll show you an itzy-bitzy company’.
It
is a sentiment that Roddick certainly seems to have acted on. The
vision that prompted Roddick’s success was profound and is still
in evidence today. Business and lifestyle concepts are spun into
a coherent web. There is integrity here and despite her critics
– and whoever put up a statue to a critic – her vision has stood
the test of time.
The
themes of the Roddick vision are first vision itself – a sense of
purpose; not merely travelling but travelling hopefully and making
use of the time along the way. Another strand to the web is social
responsibility in business (a practically unheard of concept when
Roddick opened her first shop in Brighton in 1976). However, consciously
or sub-consciously, the vision of the first Body Shop extended social
responsibility to customers, animals and the environment. From there
it was a logical step to campaign actively for the values the business
believed in and indeed to involvement in many other campaigns as
well.
The
resulting journey has been fast and eventful, at times uncomfortable.
There have been steps back as well as leaps forward. But there is
no doubt whatsoever about Anita Roddick’s status as a pioneer, someone
who stimulates others to try even harder. She has brought an icebreaker
to the frozen and hostile sea of business ethics and cut a channel
for the world to follow.
How
was it done? How was the vision made? What are the lessons? The
history is simple. Anita Roddick was simply irritated that you couldn’t
buy natural, inexpensive cosmetics of the kind that she had seen
on her travels around the globe. ‘Why were cosmetics considered
luxuries and packaged so expensively and wastefully?’ she asked
herself. Always a doer, and full of energy which she put down to
an Italian heritage and a love of tomatoes, she realised that the
only way of providing what she and other young women were wanting
was to provide it themselves.
And
she did. Her conventional business skills were non-existent. If
this had not been the case she would not have surrendered half her
company in order to expand. But without this happy accident the
Body Shop most likely would have been no more than a footnote in
the commercial history of Brighton. Convention is frequently wrong.
The
rest, as they say, is history. With 1000 retail outlets in 40 countries
the Body Shop has kept its vision. The Company Foundation is a major
donor to charities. The Body Shop has now inaugurated a major International
Human Rights Award. The prize of $300,000 has this year been divided
between four projects in India, Central America, West Africa and
Brazil. More details of Body Shop International and the Human Rights
Awards can be found at http://www.the-body-shop.com
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